Managed Services
Entrust your IT infrastructure to our expert team. We take on 24/7 system monitoring, VMware, Windows Server and Linux management, and backup management, resolving issues before you even notice them.
- Equinix Istanbul data center
- VMware-based infrastructure
- Veeam-based backup
- 99.9% availability target
- 15-min critical response target
- ISO 27001 · 22301 · 9001
Our managed services
Choose the service that fits your needs and explore the details.
24/7 System MonitoringReacting only when something breaks is not enough to keep your IT infrastructure running without interruption. MAV Cloud's 24/7 System Monitoring Service monitors your…Learn more 
VMware ManagementYour virtualization infrastructure is the heart of your business. With the MAV Cloud VMware Management service, we manage your VMware vSphere, ESXi and vCenter…Learn more 
Windows Server ManagementThe security, performance and continuity of your Windows Server infrastructure require expert management. With the MAV Cloud Windows Server Management service, from Active Directory…Learn more 
Linux ManagementKeeping your Linux servers secure, stable and high-performing requires expert system administrators. With MAV Cloud Linux Management, Ubuntu,…Learn more 
Backup ManagementBackup is more than just copying data. What really matters is being able to restore your data completely and quickly the moment you need…Learn more What do managed services cover?
With managed services, the day-to-day operation of your server, virtualization and backup infrastructure is handed over to the MAV Cloud team. Your in-house IT team can focus on its own projects instead of routine maintenance, updates and alert handling, while the infrastructure is monitored 24/7 through defined processes.
- 24/7 server and system monitoring: resource usage, service status and alert tracking.
- VMware Management: installation, updates and capacity management for vSphere/ESXi environments.
- Windows Server Management: Active Directory, updates, access and security settings.
- Linux server management: maintenance of web, database and application servers.
- Backup Management: backup job tracking, error response and regular restore tests.
Support requests are handled by priority level. The first-response targets defined in the service level agreement are 15 minutes for critical incidents where the service is completely unavailable, 1 hour for serious performance degradation, 4 hours for partial impact and 1 business day for information requests. Details are on the Service Level Agreement page.
Your trusted partner for enterprise infrastructure
High Performance
Maximum performance with NVMe storage and powerful processors.
Flexible Resource Management
Easily scale your CPU, RAM and disk resources as your needs grow.
High Availability
Uninterrupted service on our robust virtualization infrastructure.
24/7 Technical Support
Our expert systems team is with you 24/7, delivering fast resolutions.
Frequently asked questions about Managed Services
What are the advantages of managed services?
Instead of building your own 24/7 IT team, you hand off operations such as monitoring, maintenance, updates and backups to an expert team. Issues are caught before they turn into outages, and costs become predictable.
Do you also manage our own servers?
Yes. Your systems can be on MAV Cloud infrastructure or at your own site; remote management and monitoring are available.
Which systems do you support?
We provide monitoring and management support for VMware virtualization, Windows Server, Linux servers and backup infrastructure.